FAQ
Frequently Answers and Questions
Do you have any questions? Are you ready to reduce cost and create new revenue? Or you simply want to say hi? Drop us a message.
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Will I still have live support after AboaNet has completed my platform?
expand_moreYes, we provide full live support with real human agents, not bots.
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Can I set my own pricing for services I offer to my customers through AboaNet?
expand_moreOur prices are transparent and fixed, so you can charge your own prices without any hidden fees.
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Is it possible to cancel my project and receive a refund?
expand_moreProjects begin only after the first payment is made, so refunds are subject to the progress of the project.
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Will I have complete ownership of my project once it is completed?
expand_moreYes, you will have full 100% rights and access to the source codes of your project.
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Can AboaNet work on code that was developed by another developer?
expand_moreOur team will assess the code and determine if we can work on it. In most cases, we are unable to assist with code from platforms like GitHub or from Upwork Platforms, due to mixed and messy codes.
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Do I need to pay extra for security?
expand_moreNo, you do not need to pay extra for security. We use high security measures to protect your platform and also provide recommendations on how to further enhance security.
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What should I do if my platform has been hacked?
expand_moreIf your platform has been hacked, it is important to change your server details immediately. You should also do an IP lookup to identify the source of the hack and inform us so we can assist you. Make sure you have a backup of your data ready to restore.
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My website is down, what should I do?
expand_moreIf your website is down, it could be due to a server update or restart. In most cases, interruptions are temporary and last only a few minutes. If the issue persists, please contact our support team for assistance.
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Do you offer training in editing source codes?
expand_moreWe do not offer direct training in editing source codes. However, our developers may be able to provide assistance depending on the complexity of your project. Feel free to reach out to us for more information.
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What are the charges for SEO services for my new project?
expand_moreAll our services include SEO optimization using a combination of AI technology and human expertise to ensure authentic indexing and visibility on search engines. There are no additional charges for SEO services for your new project.
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